Frequently Asked Questions

What does general admission include?  

What Does General Admission Include?

Your General Admission ticket gives you 1.5 hours of play inside  the museum towns 

Are infants free?

Are Infants free?

Infants under 6 months are free with a paid admission.

Are we allowed to bring our own food?

Are we allowed to bring food?

Feel free to bring whatever snack rocks your belly, just remember to leave all nutty ones at home. We are a nut free play space so everyone can enjoy safely.

How long is a waiver valid?

How long is a wavier valid?

A waiver is valid for 1 year.

What is the refund policy?

What is the refund policy?

We will happily refund the cost of your admission if you are not satisfied within 20 minutes  of your arrival. No refunds are provided after this window is closed.

What types of accommodations are provided for individuals with disabilities?

Are there disability accommodations ?

TLT is committed to providing exhibits, and public spaces that are inclusive and interactive for all visitors. Please contact us at 301.281.9100 for more information on accommodations.

What do I do If I lost something at the Museum?

What do I do about lost items?

You can contact our lost and found at (301) 281-9100.

Please note that we only keep lost property for one month, thereafter all is donated to charity.

Is there something to do for children who do not walk?

Non-walker accomodations?

Yes! The Little Towns has great spaces for babies, non-walkers and toddlers. Our soft play areas are designed specifically for babies, toddlers, and their parents.

Are reservations required?

Are reservations required?

Per Montgomery County COVID regulations reservations are required for both open & private play. Reservations are available for 2 hour blocks of play.

Is there parking available?

Is parking available?

Yes! There is ample free parking in the lot in front of the building.  

Are playseum gift cards available?

Are gift cards available?

Yes! You can purchase The Little Towns gift cards in person or online.

What forms of payment are accepted?

What methods of payment are accepted?

We accept all major credit cards. No cash or personal checks.

Can I drop off my child?

Can I drop off my child?

We're not a drop off kinda place. Parental supervision is required at all times. Stay and play, or kick back a enjoy our free wifi.

Do you offer free wifi?

Do you offer free wifi?

Yes! We have complimentary wifi throughout the facility for your convenience. Why not check your email or get some work done while your children play!

Are there limits on how long we can stay and play?

How long can my child play?

 Due to the current Montgomery County COVID restrictions play sessions are limited to 2 hours.   
 

Are socks required?

Are socks required?

Yes! Socks are required at all times for children and adults upon entrance into the facility.  Bring/wear your own socks! Socks are also available for purchase for $6.00.

Our school/program is looking for a fundraiser can you help?

Fundraiser Options?

Call us at 202-330-5619 so we can discuss your specific needs. In general, we donate 25% of all proceeds to your organization. 

Do you sell food?

Do you sell food?

We have vending machines with a variety of healthy snacks. You may also bring whatever rocks your belly to enjoy outside the play areas!

Are  there any age restrictions?

Are there age restrictions?

The  Little Towns is designed for children 6 months to 8 years old. Parents, caregivers and older siblings are always welcome to join the fun!

Can I leave and return later in the day?

Can I leave and return later in the day?

Re-entry may be permitted with additional booking if available.

Do you have lockers?

Do you have lockers?

We have cubbies and coat racks

to secure your belongings

while you play.